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[entertainment] technical support true joke..

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1#
发表于 4-8-2009 13:32:53 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式

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This is a true story from the Word Perfect Helpline, which
was transcribed from a recording monitoring the customer care department. Needless to say the
Help Desk employee was fired; however, he/she is currently suing the Word Perfect
organization for 'Termination without Cause'.

Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they
record these conversations!):

Operator:         'Ridge Hall, computer assistance; may I help you?'
Caller:              'Yes, well, I'm having trouble with WordPerfect.'
Operator:         'What sort of trouble??'
Caller:              'Well, I was just typing along, and all of a sudden the words went away.'
Operator:         'Went away?'
Caller:              'They disappeared.'
Operator:         'Hmm So what does your screen look like now?'
Caller:              'Nothing.'
Operator:         'Nothing??'
Caller:              'It's blank; it won't accept anything when I type.'
Operator:         'Are you still in WordPerfect, or did you get out??'
Caller:              'How do I tell?'
Operator:         'Can you see the C: prompt on the screen??'
Caller:              'What's a sea-prompt?'
Operator:         'Never mind, can you move your cursor around the screen?'
Caller:              'There isn't any cursor: I told you, it won't accept anything I type.'
Operator:         'Does your monitor have a power indicator??'
Caller:              'What's a monitor?'
Operator:         'It's the thing with the screen on it that looks like a TV. Does it have a little light
                         that tells you when it's on??'
Caller:               'I don't know.'
Operator:          'Well, then look on the back of the monitor and find where the power cord goes into it.
                         Can you see that??'
Caller:              'Yes, I think so.'
Operator:         'Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller:              'Yes, it is.'
Operator:         'When you were behind the monitor, did you notice that there were two cables plugged
                          into the back of it, not just one??'
Caller:               'No.'
Operator:          'Well, there are. I need you to look back there again and find the other cable.'
Caller:               'Okay, here it is.'
Operator:          'Follow it for me, and tell me if it's plugged securely into the back of your computer.'
Caller:               'I can't reach'
Operator:          'Uh huh. Well, can you see if it is??'
Caller:               'No..'
Operator:          'Even if you maybe put your knee on something and lean way over??'
Caller:               'Oh, it's not because I don't have the right angle - it's because it's dark.'
Operator:          'Dark??'
Caller:               'Yes - the office light is off, and the only light I have is coming in from the window.
' Operator:        'Well, turn on the office light then.'
Caller:               'I can't.'
Operator:          'No? Why not??'
Caller:               'Because there's a power failure.'
Operator:          'A power......... A power failure? Aha, Okay, we've got it licked now.
                           Do you still have the boxes and manuals and packing stuff your computer came in??'
Caller:               'Well, yes, I keep them in the closet.'
Operator:           'Good. Go get them, and unplug your system and pack it up just like it was when you got it.
                         Then take it back to the store you bought it from.'
Caller:               Really? Is it that bad?'
Operator:         'Yes, I'm afraid it is.'
Caller:              'Well, all right then, I suppose. What do I tell them??'
Operator:         'Tell them you're too f---ing stupid to own a computer!!!!!'

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2#
发表于 7-8-2009 15:13:54 | 只看该作者
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3#
发表于 7-8-2009 16:19:56 | 只看该作者
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4#
发表于 7-8-2009 22:51:00 | 只看该作者
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5#
发表于 10-8-2009 19:46:12 | 只看该作者
我日,老外也有搞笑的.
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6#
发表于 10-8-2009 19:58:30 | 只看该作者
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7#
发表于 10-8-2009 23:14:23 | 只看该作者
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8#
发表于 22-8-2009 00:25:58 | 只看该作者
haha... it recalled me :-)
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9#
发表于 3-9-2009 20:39:12 | 只看该作者
ding   ding
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10#
发表于 4-9-2009 12:21:42 | 只看该作者
niu 都很牛
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