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Hi, I have been paying close attention to this thread and wanted to share a bit of my story. We applied 29th of Feb for 2ppl LR transition under occupation customer service manager. We have been waiting about 8 months. On the 6th of oct they requested police clearance for both of us which were provided the next day. Since nothing, so after 3 weeks of nothing I got sick of waiting and I called my MA who tried to discourage me to call immi directly. He said that it could be counterproductive. At the end, I decided to call anyway. So I rang the number that was at the bottom of the document request letter (VIC PESE in my case) and talk to a very nice guy who took the time to look up my application number and go through my documents checklist on his computer. He said that the scan of my police clearance translation was a blank page and it was why my application was blocked. He said if you can send it to me quick I can finalise your application today (time was 3.40pm). I then straight away called the MA and explained the situation, he sent the scan again and uploaded it online, I called and asked for the same person I talked to 20 min before and the lady said 'he will call you back', I gave my number but since it was 3.55pm if figured it would be to late ... 4.05pm he called me back, said he received the document, told me ' give me two minutes and I'll change your status to finalized, congratulations your are resident now' I couldn't believe it!!! Bottom line, if I had not called I would still be waiting and feeling terrible like the last 8 past months so if you have doubts because they are processing files around your dates or after and you still have no news CALL because sometimes a simple phone call can take you far ... Good luck everybody and thanks for all the feedback over the last few months 原来接电话的人其实就是移民官哦，我一直以为接线的人员和移民官是两拨人呢。 |
楼主: 1967200286
发表于 21-10-2016 15:14:10
楼主
