2015.5.30 服务器故障通告

ubuntuhk

昨天上午收到周星星报告服务器无法访问，访问服务器供应商Linode的网站后得知因为服务器所在的机房发生电力故障，而导致改机房所有的服务器都无法访问。

一直到昨天晚上7点左右机房才恢复电力，不过发现其中论坛所在的主服务器仍然无法提供外网访问，马上给Linode的技术支持提交了一个ticket，到晚上10点左右，论坛开始恢复网络服务。

相关故障消息：

May 30, 2015
Datacenter Outage - Fremont
Resolved - At this time, all hardware issues in Fremont have been resolved, and all Linodes should be booting. If you're experiencing any issues booting your Linode, please open a support ticket.

Some Linodes in Fremont are experiencing network connectivity issues. If your Linode in Fremont is experiencing network connectivity issues, a reboot of your Linode should resolve them. If the issues persist after you've rebooted your Linode, please open a support ticket.
May 30, 17:13 UTC
Monitoring - We are still actively working with a couple servers and will open support tickets with affected customers. Utility power has been restored and the faulty generator is now fully functional. We will continue to monitor for issues and await an official RFO from the datacenter which we will post early next week.
May 30, 13:48 UTC
Update - We have about 13 damaged servers left and are working on transplanting their drives to hot-spare servers.
May 30, 09:08 UTC
Update - Most Linodes in Fremont should be booted at this time. We continue to work on the servers that were damaged due to the power outage.
May 30, 08:04 UTC
Update - Power was restored at approximately 11:10PM PDT and Linodes are booting. There may be several servers that need special attention due to the power failure and we are investigating those at this time.
May 30, 06:50 UTC
Update - Our upstream provider has provided a new estimated time to restoration of 11:30PM PDT.
May 30, 05:08 UTC
Update - Our upstream provider has provided a new estimated time to restoration of 10:00PM PDT.
May 30, 04:37 UTC
Update - At approximately 6:30PM PDT, the Fremont datacenter experienced a power utility outage. One out of eight generators also experienced an electromechanical failure. The estimated time to restoration is currently 9:30PM PDT. Linode has all hands on deck to get Linodes online as soon as power is restored.
May 30, 03:21 UTC
Update - We have received word from our colocation provider that there has been a power event in a section of the Fremont datacenter. The affected space is where a critical part of the datacenter network is located. The datacenter's electric provider is working with staff to restore power as soon as possible. Please watch this status page for further updates.
May 30, 02:25 UTC
Identified - We are aware of an issue within our Fremont datacenter and are investigating at this time. We will provide additional information as it becomes available.
May 30, 01:47 UTC

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