The documents attached in your email have been successfully received. These
will shortly be forwarded to your case officer. Please do not mail
originals or copies of the same documentation unless you have been
specifically asked to do so.
This mail box address should only be used for forwarding documents by
email. This is to ensure that your documents reach your case officer
promptly.
Application enquiries should be made online using the online enquiry form.
You can access this form by going to http://www.immi.gov.au/contacts/forms/gsm/post.htm
(Note: If you have included an enquiry with your documents, you will need
to resubmit your enquiry separately using the online enquiry facility as it
cannot be answered from this mailbox.) We try to respond to all enquiries
within seven (7) working days.
You can also contact the ASPC by telephone on 1300 364 613.
Information on processing times is updated weekly and can be obtained by
sending a blank email to: aspc.processing@immi.gov.au