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6.20 保险公司也把我搞疯了
I insured my car via the phone call at the beginning of this month, and the paper work did not come to my home for a very long time. after placing compliant for several times, the paperwork came to my home several days later. Afer checking it, I found there is something wrong about My detail, so that I grabed the telephone and make a call to the customer service to correct them.
The insurance customer service is very patient and help me to correct the data in their system, and then tell me she will send me another paperwork for my confirmation.
This morning I received the paper, and what make me crazy is that there is still something wrong withe the paper. But the customer service told me the data in their system is correct and maybe they made a mistake to sent me a copy of previous version. Considering the due time for me to pay for the policy is very limit, I ask them to send me a fax for confirmation in 5 minutes. In this case, the nightmare began.
I wait for a hour and 20 minutes, but the telephone did not ring. so I went to do something else, When I came back, My roommate told me that the telephone continue to ring from time to time, and there is no voice when they pick up the phone.
I rang the insurance company to send me the fax again, and I got the fax in 5 minutes this time. after checking in detail, I found there is nothing wrong with the policy this time.
However, the matter did not ended in this way, the phone still rang from time to time. I make a phone call to the insurance to ask them to stop fax to me, but it is useless. Even when I write the words here, I can still hear the rings from the kitchen.  |
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