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[经验分享] Behavioral Interview 学习笔记

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1#
发表于 14-5-2010 20:41:37 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式

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Behavioral 问题在面试中变得越来越流行,传统问题只能预测将来工作中的表现的10%,而Behavioral问题预测的准确度高达60%

Behavioral 问题一般类似于:

Give me an example of a project you worked on where...
Tell me a time when you had to...

回答需要就和你过去的经历,要记住这类回答是一定要和过去的例子结合的,没有例子就不是正确的回答。可以遵循STAR原则来组织你的回答:

STAR
S Situation
T Task
A Action
R Result

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参与人数 2威望 +40 收起 理由
matthew1976 + 20 这个贴简直就是宝物
Richard.G + 20 谢谢分享!

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2#
 楼主| 发表于 14-5-2010 20:49:36 | 只看该作者

这里有一个讨论来自其他国家的人怎么对付这类问题的视频

鬼子很擅长 Self-Promotion 就是自夸自擂,而对很多中国人自夸自擂是不值得提倡的,他们更加擅长技术问题的回答。但是目前澳洲招聘市场上的雇主爱极了Behavior Based Questions。这就需要我们这些新移民适应和学习如何应付这些问题。说白了就是结合自己过去的经验,通过具体的例子自夸自擂。

http://www.youtube.com/v/rX8P-HySDe8
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3#
 楼主| 发表于 14-5-2010 21:15:44 | 只看该作者

找了一些资料,多半是解释什么是Behavioral Question

真正具体的回答很少,这是一个,我接着找。我现在已经很了解什么是这类问题了,如何回答也大概有了一些理论基础。现在需要的是实际的回答。

http://www.youtube.com/v/ZBbOtPAMp78
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4#
发表于 14-5-2010 22:41:09 | 只看该作者
这个有用,每次被问道都回答的不好.太老实,不会吹牛,唉....
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5#
发表于 14-5-2010 22:49:44 | 只看该作者
其实都是很容易回答的问题,主要考察soft skill和性格特点。不像技术问题那样正确答案就一两个,Behavioral Question很多都没有标准答案。多经历几次就不会担心了,当成聊天就行了。

如果没有相关经验,就老实说没有,吹牛作假可不是好习惯。
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6#
 楼主| 发表于 15-5-2010 00:38:28 | 只看该作者

这里有一些基本问题的回答,很好

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7#
 楼主| 发表于 15-5-2010 01:19:19 | 只看该作者

Tell me about your ability to work under pressure

To assist with your response give an example of a time in which you were able to achieve a desired outcome under constraints such as time or budget.

example interview response:

"Throughout my career in the IT industry I have always been able to demonstrate a high level of control even when placed under pressure."

For example when employed by ABC Computer Help there were instances in which I received numerous requests for IT support. During these busy times was able categorize requests as either 'urgent' or 'non-urgent' and action them accordingly.
I have been able to develop a means of prioritizing tasks so that my workload remains manageable."
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8#
 楼主| 发表于 15-5-2010 01:20:29 | 只看该作者

What is your greatest strength?

Mention a skill or behavior that is transferable. You may want to consider: your ability to work under pressure, ability to prioritize, problem solve, ability to focus on the big picture, leadership skills, etc.

example interview response:
"My ability to get along with people has always been a great strength. It is something the I am proud of personally and professionally."
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9#
 楼主| 发表于 15-5-2010 01:21:08 | 只看该作者

Tell me about a problem you had with a supervisor

Danger - Don't fall for this type of question.

Develop a sudden loss of memory. This is a test to see if you will speak ill of your former employer. Stay positive and spend little time here. Answer the question which indicates a level respect and loyalty.

example interview response:

"In the entire time I have been in the workforce I cant recall a time in which I have had a misunderstanding with an employer.

I have been very lucky to have worked under such great people in my working life. If I have ever had a concern I have always been able to confine in my one up manager."
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10#
 楼主| 发表于 15-5-2010 01:21:57 | 只看该作者

Your resume suggests that you're over qualified for this role.

Your interviewer is wanting to asses weather or not you are here for the long term. Give assurance that you will be committed to the bigger picture and that the company can only benefit with well qualified staff.

example interview response:

"I am looking for a fertile company in which I can see myself in the bigger picture."

"I can tell you that I believe I am well qualified for this position and I believe that a strong company needs strong staff."

"A growing energetic company can never have too much talent."
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11#
发表于 15-5-2010 02:23:31 | 只看该作者
感谢LZ分享!

感觉还没有贴完吧?
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12#
发表于 15-5-2010 11:52:31 | 只看该作者
不错,STAR我们也学了,mark一下
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13#
 楼主| 发表于 15-5-2010 11:53:40 | 只看该作者

这里也有一些回答也不多,比较详细慢慢看

http://jobsearch.about.com/od/in ... /interviewquest.htm


一下是一些比较难于回答的问题的范例,看来最难于回答的都是和人相关的问题,回答的关键是不可以说其他人的坏话,同时还要给其他人的问题找借口。这些问题,不准备一下是不行的。

http://jobsearch.about.com/od/in ... s/qt/aboutsuper.htm

这些问题还真的都被问到了,感情面试人也是从网上抓问题,我们如果不熟悉答案,那么很有可能自己创造的答案就有很大的偏差。看看例子找规则也是必要的。

Tell me about a time when you had to deal with a co-worker who wasn't doing his/her fair share of the work. What did you do and what was the outcome?

针对这个问题,我原来的回答都是:对事不对人,私下沟通。下面的回答则更进一步,首先说另外的那个同事一直都很公平,仅有一次,然后说我愿意承担更多的工作,完成项目是第一位,最后说项目完成以后再沟通,沟通的结果是发现对方是因为非工作原因才那样的。这个回答很好,既没有贬低别人有显示了自己完成任务的决心,还把矛盾转嫁给其他非工作因素。

I worked closely with Ann who, for the most part, always carried her fair share of the work load. During a stressful time, working on a project with a deadline, I realized Ann's contributions to the project were almost minimal. I made the decision to wait until after the project to speak with her. I'm glad I did, because I learned she'd been going through a very tough time in her personal life and she appreciated my willingness to go the extra mile so the project was completed on time. As a result, our ability to work well together significantly increased.



Give me an example of a time when you took the time to share a co-worker's or supervisor's achievements with other?

这个会的则是要毫不犹豫的去表扬你的同僚,实际上我的一个前同事也是这样做的,同事最好给出距离任务名字时间地点,这样更有信服度。
At my most recent position, one of my co-workers, Dan, did an outstanding job of calming an irate customer, solving the customer's problem and completing a sale. When our boss asked me how things were going, I told him everything was going fine and that Dan had just completed calming an irate customer and closing a sale. It was a win-win-win- for our boss, Dan and the customer.


Tell me about a time that you didn't work well with a supervisor. What was the outcome and how would you have changed the outcome?

好多问题的回答方式是转嫁问题,就轻避重,下面的回答比较假,不过这是一个思路。
Early in my career, I had a supervisor (Judy) who was in a fairly good mood on Monday, but it deteriorated each day until by Friday, the supervisor was finding fault with everything I did. I didn't realize, until I left that position, that I had been a contributor to the decline in her mood. Judy would ask me how my weekend was (on Monday) and during the week she would ask how it was going. I would tell her how much fun I was having (I was single) and how I was looking forward to the weekend plans. After I left, I realized my life was in complete contrast to hers and I reminded her of it almost daily. When she asked the questions, I should have had a quick answer, and then asked her how she was doing!!!!


Have you worked with someone you didn't like? If so, how did you handle it?
承认事实,因为这样的人还是有的。说自己把重点放在工作上,并注意带对方的工作能力。不仅如此,更进一步的说你的态度由于佩服对方的工作能力而逐渐转变。
Yes, I've worked with someone whom I found difficult to like as a person. However, when I focused on the skills they brought to the job, their ability to solve problems and the two things I did appreciate, slowly my attitude towards them changed. We were never friends, but we did work well together.
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14#
 楼主| 发表于 15-5-2010 12:30:29 | 只看该作者

看看你都应该问雇主一些什么问题

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15#
 楼主| 发表于 16-5-2010 21:48:06 | 只看该作者

这段视频讲的很有道理

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16#
发表于 17-5-2010 22:57:20 | 只看该作者
虫子,辛苦啦,我这里也有一篇,关于Lack of Local Experience的问题
http://www.jsmappointments.com.a ... grants_in_australia

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参与人数 1威望 +49 收起 理由
xblues + 49 谢谢分享!

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17#
发表于 20-5-2010 14:54:42 | 只看该作者
谢谢分享。多搜搜youtube,好像上面有不少。Good luck to all of us!
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18#
发表于 20-5-2010 15:52:28 | 只看该作者
为什么来澳洲,一般怎么说啊?
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19#
 楼主| 发表于 20-5-2010 16:16:41 | 只看该作者

回复 #18 出国_ 的帖子

这个还不容易,说喜欢澳洲啊,才来的,来了就找工作啦。
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20#
发表于 20-5-2010 17:29:53 | 只看该作者
哦,我以为有什么trick,我也是说我喜欢阳光大海。。。
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21#
发表于 19-7-2010 17:25:27 | 只看该作者
这周有几个面试,顶一下资料贴
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22#
发表于 19-7-2010 18:37:09 | 只看该作者
留个记号,日后学习
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23#
发表于 19-7-2010 19:55:12 | 只看该作者
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