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The Best Answers toTough Interview Questions
对大多数移民来说,在澳州求职面试,除了自身技能,面试技巧,语言障碍等更像是难以逾越的鸿沟。 我收藏这篇文章正是因其对面试问题陷阱,心理以及回答问题的语言,技巧都有较强的现实指导意义。内容多,但请静心读完,尤其是对在求职的tz,最好能结合自身的经验,反复加强口头练习。
Tell me aboutyourself.
This is really more of a request than a question. But thesefew words can put you on the spot in a way no question can. Many quickly losecontrol of the interview during the most critical time- the first five minutes.This is not the time to go into a lengthy history or wander off in differentdirections. Your response should be focused and purposeful. Communicate apattern of interests and skills that relate to the position in question. Consideryour response to this question as a commercial that sells your autobiography.Provide an answer that includes information about where you grew up, where youwent to school, your initial work experience, additional education and specialtraining, where you are now, and what you intend to do next. One of the mosteffective ways to prepare for this question is to develop a 60-secondbiographic sketch that emphasizes a pattern of interests, skills, andaccomplishments. Focus your response around a common theme related to yourmajor interests and skills. Take, for example, the following response, whichemphasizes computers.
"I was born in Canton, Ohio and attended LincolnHigh School. Ever since I was a teenager, I tinkered with computers. It was myhobby, my passion, and my way of learning. Like most kids I enjoyed computergames. When my folks gave me a computer as a reward for making honor roll mysophomore year, I mastered DOS, Windows, and WordPerfect within six months. Ithen went on to teach myself programming basics.
By the time I graduated high school, I knew I wanted to study programming. Fromthat point on, everything fell into place. My life revolved around computing.By my junior year at Syracuse, I decided I wanted to work for a major software manufacturer. That iswhy I had an internship last summer at FastTrack Software.
I now want to work for a major player so I can be at the forefront of breakingtrends and new technology. When my college roommate told me about his start inyour department, I hounded him until he helped me get a referral, which broughtme here today.
I am prepared to answer any questions you may have about my education andexperience."
This response sets a nice tone for starting the interview.The interviewee is able to say a lot within 60 seconds by staying focused. Themessage is clear: the interviewee has both passion and focus relating to theposition. He stays on message and concludes by leaving the door open foradditional questions about his education and experience. Unfortunately somecandidates get off on the wrong foot by rambling on for several minutes abouttheir childhood, family, hobbies, travels, and interests.
Repeat Key Accomplishment Statements
Throughout the interview you will be asked numerous questions about yourattitude and ability to do the job. Whenever possible, talk about youraccomplishments in terms of what you did and the results of your actions foremployers. Give examples of your effectiveness, which should include specificskills and statistics.
Where do you seeyourself five years from now?
This open-ended question is one of the most difficult andstressful ones job seekers face. Employers ostensibly ask this question becausethey are looking for people who know what they want to do and who are focusedon specific professional goals. If you lack goals, you will have difficultyanswering this question. Be sure you arrive at the interview with a clearvision of what you want to do today, tomorrow and five years from now. Beconsistent with the objective on your resume and the skills and accomplishmentsyou're communicating to the interviewer. Your answer should beemployer-centered. For example,
"In five years Ihope to be working with an employer in an increasingly responsible position,that enables me to utilize my talents and work closely with my colleagues insolving important problems. I see myself taking on new and exciting challengesin an enjoyable environment and hopefully this will be with your company."
Do not indicate that you hope to start your own business,change careers, or go back to school. Such responses indicate a lack oflong-term interest since you do not plan to be around for long. While some mayrespond that they honestly haven't really thought that far ahead, theinterviewer infers that the applicant lacks vision and goals.
Describe a major goalyou've set for yourself recently.
Give an example of a goal you both set and achieved.Ideally, this should be a professional goal; such as improved time managementskills, achieved new performance targets, or learned a new skill. A personalexample can also be appropriate if it reinforces your pattern ofaccomplishments. For example, if you take a great deal of initiative andquickly move into leadership positions, you might use a personal examplerelating to your recent community work: organized a community walk-a-thon thatraised $30,000 in matching funds to purchase new computers for the locallibrary. Talk about results of achieving your goal. This indicates you setrealistic goals and that you can focus on outcomes. Select an example that hasinteresting outcomes related to your efforts. The example should showcase yourskills and abilities.
Now that you've had achance to learn more about us, what would you change about our company?
Be careful here. Most companies don't want you to come inand shake up the place. At the same time, they don't want someone who says,"Nothing, everything looks great here." Seek a middle ground byfocusing on one or two non-threatening issues that may have come up in yourdiscussions. For example,
"From ourdiscussion of the problem with the southwest accounts, I think we should lookinto the possibility of consolidating them the LA office. However, I think weneed to do a thorough cost-benefit analysis of this region before making such amove. We may find the Phoenixoffice to be more beneficial."
Such an answer indicates you are open to making changes butyou also have a certain non-threatening decision-making style. Your responseshould sound sensible and innovative.
We all haveweaknesses. What are some of your major weaknesses?
This is not the time to confess all your problems nor toconfidently say you have no weaknesses. The best way to handle this question isto mention personal weaknesses that are outside the job or a professionalweakness that you have already improved upon. For example,
"I have a realweakness for chocolate that tends to go right to my waist! I'm watching mycalories carefully these days!" or "I've never been good withaccounting. I'm glad this job doesn't involve accounting." Or "I havea tendency to take on too much on my own. I am working on this by delegatingmore."
What type ofdecisions do you have difficulty making?
Show that you are generally decisive but mention that thereare situations that give you time to pause or you are learning how to bettermake decisions. For example,
"I sometimes havedifficulty choosing between two equally good ideas." or "I used tohave difficulty saying 'no' to people until I learned to better setpriorities."
What is your biggestfailure?
Focus on something outside your work or something thathappened on the job that you later fixed. Do not admit to any personal qualitythat might hamper job performance, such as procrastination, laziness or lack ofconcentration. Choose something that will not reflect badly on your ability toperform in the given position, such as one that took place early in yourcareer. For example,
"My biggestfailure was not being selected as a SEAL because I was diagnosed with nightvision problems. When I was 18, all I wanted to be was a SEAL. But I'm glad Ididn't, because I may have overlooked an exciting career in informationtechnology" or "When I was working at CL Advertising Associates, Ilost the $2 million Jettler account after only six weeks on the job! I feltawful and thought I would be fired. I was determined to get the account backand did after six months. Today the account makes up 1/3 of CLAdvertising."
What are the majorreasons for your success?
This is not the time to become extremely self-centered andarrogant. Keep in mind that employers are often looking for team players ratherthan Lone Rangers. A good response to this question may relate to a mentor/andor philosophy of work or the people you work with. Also, use this question asan opportunity to inquire about an appropriate "fit for success" withthis company. For example,
"Many years ago Ilearned an important lesson from Bob Nelson, who was my first supervisor andreally became my most important mentor. He told me his secret to success was to'Look at each day as a new opportunity to be your very best. Set high goals, behonest, never say no, and work with people who share your passion for doingtheir best.' I've always remembered that advice and try to live it every day. Iam very self motivated, determined and honest. I really love what I do and Itry to surround myself with people who share similar passions. I thrive on thistype of environment. Am I likely to find this environment with your company?Can you tell me a little more about the characteristics of successful people atyour company? What do you see as some of the key success factors for thisposition?"
We're considering twoother candidates for this position. Why should we hire you rather than someoneelse?
Do not be distracted by the mention of two other candidates,you don't know anything about them and they could be fictitious. Focus on whatstrengths you bring to the table. These should be consistent with the fourthings most employers are looking for in candidates during the job interview:competence, professionalism, enthusiasm, and likability. Remember, they arelooking for chemistry between you and them. Be prepared to summarize in 60seconds why you are the best candidate for the job. Also, let the employer knowyou want the job and you will enjoy working with them. A lack of interest inthe job may indicate a lack of enthusiasm for the job and them.
How do you spend yourfree time?
This question may have several purposes. The interviewer maybe just curious about your personal life without getting into illegalquestions. He may also want to know how well rounded you are in your personaland professional lives. Focus on some of the standard hobbies or activitiesthat most people engage in: golf, tennis, boating, reading, music, opera,collecting, gardening, or cooking. If you are operating a home-based businessas a sideline, you may not want to reveal your entrepreneurial spirit-it mayindicate you are planning to leave and go solo as soon as the business startsdoing well.
Why do you want towork in this industry?
Tell a story about how you first became interested in thistype of work. Point out any similarities between the job you're interviewingfor and your current or most recent job. Provide proof that you aren't simplyshopping in this interview. Make your passions for you work a theme that youallude to continually throughout the interview.
"I've alwayswanted to work in an industry that makes tools. One of my hobbies ishome-improvement projects, so I've collected a number of saws manufactured byyour company. I could be an accountant anywhere, but I'd rather work for acompany whose products I trust."
How do you staycurrent?
Demonstrate natural interest in the industry or career fieldby describing publications or trade associations that are compatible with yourgoal.
"I pore over theWall Street Journal, the Times, Institutional Investor, and several mutual fundnewsletters. And I have a number of friends who are analysts."
Why do you think thisindustry would sustain your interest in the long haul?
What expectations or projects do you have for the businessthat would enable you to grow without necessarily advancing? What excites youabout the business? What proof can you offer that your interest has alreadycome from a deep curiosity-perhaps going back at least a few years-rather thana current whim you'll outgrow?
"The technologyin the industry is changing so rapidly that I see lots of room for jobenhancement regardless of promotions. I'm particularly interested in the manyapplications for multimedia as a training tool."
Where do you want tobe in five years?
Don't give specific time frames or job titles. Talk aboutwhat you enjoy, skills that are natural to you, realistic problems oropportunities you'd expect in your chosen field or industry, and what you hopeto learn from those experiences. You shouldn't discuss your goals in a fieldsor industry unrelated to the job you're applying for. This may sound obvious,but too many candidates make this mistake, unwittingly demonstrating a reallack of interest in their current field or industry. Needless to say, such agaffe will immediately eliminate you from further consideration.
"I'd like to havethe opportunity to work in a plant as well as at the home office. I also hopeto develop my management skills, perhaps by managing a small staff."
Describe your idealcareer.
Talk about what you enjoy, skills that are natural to you,realistic problems or opportunities you'd expect in this particular job orindustry, and what you hope to learn from those experiences. Avoid mentioningspecific time frames or job titles.
"I'd like to stayin a field related to training no matter what happens. I was too interested inbusiness to work at a university, but I believe that teaching is somehow in myblood. I've been good at sales because I took the time to educate my clients.Now I look forward to training the new hires."
Tell me somethingabout yourself that I didn't know from reading your resume.
Don't just repeat what's on your resume. Think of a talentor skill that didn't quite fit into your employment history, but that's uniqueand reveals something intriguing about your personality or past experience.
"You wouldn'tknow that I've managed my own small portfolio since I was sixteen, but Ibelieve that it's important for you to understand my interest in investmentsales. I've averaged a 12 percent return over the past eight years."
Tell me what you knowabout this company.
Describe your first encounter or a recent encounter with thecompany or its products and services. What would be particularly motivating toyou about working there as opposed to working the same type of job in adifferent company? The recruiter will look for evidence of genuine interest andmore than just surface research on the company. Reciting the annual reportisn't likely to impress most recruiters, but feedback from customers andemployees will.
"I served as anintern to a restaurant analyst last summer, so I followed all the steak-housechains closely. What you've done especially well is focus on a limited menuwith great consistency among locations; the business traveler trusts yourproduct anywhere in the U.S. I'm particularly interested in your real-estate finance group andexpansion plans."
What have you learnedabout our company from customers, employees, or others?
Describe how your interest has grown from personal dealingswith the company representatives. Think creatively in preparing for jobinterviews. For example, prior to your job interview, speak with retailers orworkers at other distribution points about the company's product line. What canthey tell you? Give one or two examples of what you've learned to explain whyyou're interested in this company. What's the most compelling example you candescribe to prove your interest?
"I actuallycalled several of the key accountants mentioned in your brochure. Two of the customersI spoke with explained why they continued to buy from you year after year. Yourdistribution operation is phenomenal. Are there any service improvements youthink could still be made?"
Tell me what youthink our distinctive advantage is within the industry.
Describe things you believe the company does very well,particularly compared to its competition. Explain how the financial strength ofthe company is important.
"With yourlow-cost-producer status and headquarters operation in a low-cost area of thecountry, you seem in a better position to be able to spend aggressively onR&D, even in a down year compared to your closest rival."
What other firms areyou interviewing with, and for what positions?
Often the candidate will try to impress the employer bynaming some large firms in unrelated industries with completely different typesof jobs. This is a big mistake! What employers want to hear is that you'reinterviewing for similar jobs in the same industry at similar firms (such astheir competitors). This illustrates that you're committed to finding a job inyour field of interest and are likely to be a low-risk hire.
"Actually, I'vedefinitely decided to pursue a career as a restaurant manager, so I'm applyingfor restaurant management-training programs. I've recently had interviews withseveral other large national fast-food chains, such as Super Burger andClackey's Chicken."
Do you believe you'reoverqualified for this position?
Most people don't expect to be asked if they have a greatdeal of experience. This question could quite easily catch a candidate offguard, which is exactly the interviewer's intention. The candidate doesn'thesitate in answering this question and shows complete confidence in his or herability.
"Not at all. Myexperience and qualifications make me do my job only better, and in my opinion,my good design skills help to sell more books. My business experience helps merun the art department in a cost-efficient manner, thus saving the companymoney. Finally, I think I'm able to attract better freelance talent because ofall my industry contacts. My qualifications are better for your company, too,since you'll be getting a better return for your investment. Again, I'minterested in establishing a long-term relationship with my employer, and if Idid well, I would expect expanded responsibilities that could make use of evenother skills."
What would you do ifone of our competitors offered you a position?
The interviewer is trying to determine whether the candidateis truly interested in the industry and company, or whether he or she haschosen the company randomly. Contrast your perceptions of the company with itscompetitors, and talk about the company's products or services that you'veencountered. In the long run, which players do you believe are most viable andwhy? This is also a good place to ask the interviewer for his or her opinion.
"I'd say no. I'mnot interested in other players in this industry. I want to work for Nikebecause I won a number of races wearing the Nike brand. Because of my positiveexperience with Nike, I know I'd be convincing selling your product toretailers."
What's your dreamjob?
This is your ideal chance to sell your aptitudes that fitthe job description. Show an interest in finding new ways these skills can beput to use in a new job with additional responsibilities. Tie in the industry,size of company, or other factors where appropriate.
"My dream jobwould include all of the responsibilities and duties in this position you'retrying to fill. I also thrive in a fast-changing environment where there'sbusiness growth. Your plans call for expanding internationally during the nextyear, and this would satisfy one of my ultimate goals of being involved in aninternational corporation."
What motivates you todo this kind of work?
The interviewer will want to know about your belief in theproducts or services of the company. Use personal experience to demonstrateyour interests and strengths. In an interview for your ideal job, you'd behighly motivated to get paid for working at something you liked. Theinterviewer will want to know if your natural interests are compatible with itsparticular job.
"I've beenfortunate in my own schooling; I had wonderful teachers. I want to be that samekind of teacher-who not only encourages kids to learn but also sets an examplethat inspires others to want to teach. In the long run, that's our best chanceof turning around the quality of education in this state."
Why should I hireyou?
Don't repeat your resume or employment history. Offer one ortwo examples to explain why you're talking to this particular company. What'sthe most compelling example you can give to prove your interest? This questionoften remains unasked, but it's always in the back of the recruiter's mind.Even if this question isn't asked, you should find an opportunity to use yourprepared response sometime during the interview, perhaps in your closingremarks.
"My uncle had acompany that was a small-scale manufacturer in the industry, and although helater sold the business, I worked there for five summers doing all sorts of oddjobs. For that reason I believe I know this business from the ground up, andyou can be assured that I know what I'd be getting into as a plant managerhere."
What are your strengths?
Describe two or three skills you have that are most relevantto the job. Avoid clich |
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