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原帖由 Yellow 于 11-7-2011 18:40 发表
使用 Credit Card 消费保障条款，其实很简单。
如果你使用 Credit Card 支付， 购买的东西不对或没有收到，如果对方拒绝退款， 你可以直接打电话给发卡银行告诉他们，取消相关的付款，说你没有得到许诺的东西 ...
In general, yes as you stated. However, not applicable in case of business went down, ie, bankrupt case like the one we ran into. Through reconciliaton and disputes process with credit card issued bank, we did get money back from travel agent, not that bankrupted tour operator; becasue we made deposit payment via travel agent; I have document list of email communication implicit that travel agent breach of trust.
Anyway, at less not too bad ending. Thanks.
Lessons I learnt:
Keep documents
Don't take verbal offer, everything has to be in writing.
Buy return air ticket before purchase anything else. To be eligible for insurance coverage, you have to approve your trip starting and ending in Australia!!!
[ 本帖最后由 atraveller 于 20-7-2011 17:34 编辑 ] |
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楼主: atraveller
发表于 11-7-2011 10:01:19
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