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看了看359楼的重要通知,发现偶是符合要求的,窃喜ing。投了快一个月简历,有几个中介打电话来,却没有面试的,唉。看了前面大家修改的意见,下午先对自己的简历来了个大修改。希望几位专家能多提些意见,很多年没写过简历,还真不知道什么样的才能吸引招聘者。偶刚来一个月,听力上很有问题,有2次中介打电话来,偶根本没听懂他们在说什么就bye-bye了
Resume
Contact Details
Name:
Mobile Phone:
Address:
Email Address:
Visa Type: Permanent Resident Visa of Australia
Professional Summary
• 3.5-year experience on business process analyst and ERP & web applications support;
• 3.5-year experience on Microsoft Windows 2000/XP/2000 server support thought email, telephone, NetMeeting, and face to face;
• 4-year project-leading experience;
• Strong team-play spirit;
• Strong analytical skills;
• Strong attentions on the details;
• Strong ability on problem solving;
• Strong written documentation skills;
• Strong system training skills
Skill Summary
• ISO9001:2000 Internal Auditor, Certified by Lloyd's Register Quality Assurance UK (LRQA)
• ERP system RenCs, IRIS2
• Windows 2000/XP, Windows NT/2000 Server, MS Outlook, Excel, Word, NetMeeting
• MCSE
• EDI (Electronic Data Interchange)
Professional Experience
1. Sep. 2002 ~ July 2007 xxx Ltd. (Shanghai, CHINA)
xxx is one of the world's largest integrated international container transportation, logistics and terminal companies, with a network encompassing Asia, Europe, North America and Australasia. xxx has four information system development centers that are located in San Jose, Manila, Hong Kong and Shanghai. xxx developed large ERP system named IRIS2 that widely used in carrier industry, such as Nippon Yusen Kaisha (NYK Line), China Ocean Shipping (Group) Company (COSCO).
June 2004 ~ July 2007 Senior Officer / Business Process and System Department
Focus on xxx business process improvement, and IRIS2 and corresponding web applications support.
Responsibilities:
• Gather requirements on IRIS2 improvement and raise specifications to Hong Kong Developer team based on the business process overspreading or changing requirements.
• Test cases about the new releases or enhancements in IRIS2 Pre-production and UAT of web applications, and coordinate requirements or problems with Hong Kong developer team.
• xxx is the first foreign carrier in China who can launch ship agent business by itself. I am responsible to lead this two-year project to setup Ship Agent system and implement to ports Dalian, Tianjin, Qingdao, Shanghai, Ningbo, and Xiamen according to the new business requirements. The tasks included:
1) Gather requirements of inside customer service and operation, local customs and local terminals, analyze business process of xxx, and draft specifications, then deliver to Hong Kong developer team for mapping. After I confirmed mapping, coordinate with Hong Kong developer team for coding.
2) Keep coordinating the requirements with inside customer service and operation, local customs and local terminals and adapt specification, then coordinate with Hong Kong developer team to enhance ship agent system.
3) Test ship agent system or new enhancements in UAT with different cases linked with process requirement, and coordinate with Hong Kong developer team to debug and adjust.
4) Assist pilot user to test ship agent system with prepared cases under all kinds of situations, after confirmed, coordinate with Hong Kong developer team for cutover to production.
5) Train all the end users of six ports to use ship agent system and troubleshoot through face to face or Conference Call. • xxx went about to develop new stronger ERP system CDRIVE which in full sail focused on customers from year 2005, because of competition requirements to be industry leader. That means the business reform and process rebuild phase by phase which need 4-5 years. I was selected as Chinese representative to join the brain storm meeting in USA and responsibility to gather local process of all ports in China and coordinate with representatives of USA, Hong Kong, Germany, UK and Japan.
• Coordinate with business departments (such as Customer Service, Operation, Documentation, Trade, and Ship Agent) to have PIT (Process Improvement Team) meeting to solve the difficulties they met.
• Internal audit to business process of branch offices semi-annually to keep xxx’s ISO9001:2000 certification.
• Daily support on IRIS2 troubleshoots, including F&A, Customer Service, Operation, Documentation, related in-house web applications troubleshoots, and ship agent system troubleshoots
• Responsible for xxx web applications promotion that applied to business process in end user and vendor, such as www.cargosmart.com, www.operationsmart.com, www.schedulingsmart.com, www.depotsmart.com, www.epeoplesmart.com.
• Lead the EDI projects development and implement among cargo agents, ship agents, local terminals, local depots and local customs.
Achievements:
• Project Management Experience
• User interface design and testing experience
• Communication skills with top, middle, junior management and employee, inside and outside vendors, customers and government department.
• Information gathering and filtering skills
Sep. 2002 ~ May 2004 Officer/ Business Process and System Department
Focus on PC/Telecom hardware projects and desktop support.
Responsibility:
• Lead the project to upgrade Nortel PBX system & hardware and maintain ever since.
• Lead the project to set up Direct-Inward-Dial (DID) call system and maintain ever since.
• Lead the project to set up PBX server and clients for new office in Shanghai JunYao Plaza.
• Lead the project to upgrade Symantec anti-virus server and clients (near 500 clients).
• Maintain Symantec anti-virus client and server and monitor virus definition file to keep virus free
• End user Desktop troubleshoots and office printers troubleshoot.
• Coordinate with hardware vendor Dell for the PC hardware problem and HP & Xerox for the printer hardware problem.
Achievements:
• Project Management Experience
• Communication skills with end user and the third suppliers.
• Nortel PABX experience
2. May 2001 ~ Sep. 2002 xxx Technology Ltd. Co.
Network Administrator / Technology Support Department
Responsibilities:
• Responsible for WAN/LAN administration
• End user desktop troubleshoot
Achievements:
• Domain name resolve and Active Directory Experience
• MCSE
3. Oct. 2000 ~ Apr. 2001 xxx Cosmetic (China) Inc.
ERP Support / I.T. Department
Be responsible for ERP system (RenCS) maintenance on AR, AP, GL and Warehouse module.
Responsibilities:
• Debug the scripts of RenCS when user meets problem.
• Coordinate with outside RenCS consultants for troubleshoot and process training.
• Gather user’s requirements, then adjust and test the scripts.
• Train the end user to use RenCS.
• Output data to user from database when they requested.
• Administrate and grant user access right to finance and manufacturing module.
• Test the functions when new version was coming.
Achievements:
• Testing experience
• Communication skills with end user and the third suppliers.
4. June 2000 ~ Oct. 2000 Shanghai xxx Software Company, Ltd.
Assistant Programmer / Oversea Development Department
Responsibilities:
• Responsible for coding with VB script
Education/Qualifications
Oct. 22 2007 ~ Now Level 3 English Course
ACL, Parramatta Australia
Sep. 2004 ~ July 2006 MBA
xxx University (IMBA Project) CHINA
Sep. 1996 ~ July 2000 Bachelor of Applied Mathematics
xxx University CHINA
Reference: is available if required.
[ 本帖最后由 aileeny 于 1-11-2007 20:52 编辑 ] |
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